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IT Services - Service catalogue

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Facilities Management

Facilities Management services for which IT Services provides part or all of the IT. See individual related services below for details.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportTelephone Support is provided 24/7
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
Castle, Matthew
Service manager
Mason, Ruth

* except bank holidays and University closure days

How do I...?