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IT Services - Service catalogue

delivered by

Sage (Sage 200cloud)

The University has a number of wholly-owned subsidiaries which run a variety of activities that, if carried out by the University itself, would fall outside the charitable exemption for corporation tax Sage 200cloud is the accounting software used by these companies. This is externally hosted by Datel Advansys

Financial Systems Support Centre provide the first line support

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Financial Systems Support Centre
01865 (2)84800
Support hours08:00 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardBusiness Systems IT Board (Finance Operations Board)
Business ownerHeath, Nicholas
Service owner
Gillingham, Kirsten
Service manager
Moorhouse, Paul

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the support contact or email

Request training

Please contact the Financial Systems Support centre

Request Access

By emailing a completed user access form

More information

Charges

Free to Oxford users