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IT Services - Service catalogue

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Application and Web Hosting

A service for management and support of the infrastructure underlying web services.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
Rendell, Sam
Service manager
Howe, Michael

* except bank holidays and University closure days

How do I...?

More information

Charges

Charges are applicable for: UAS, departments, colleges.

See list of charges

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