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IT Services - Service catalogue

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Oxford Mosaic web content management platform (Oxford Mosaic)

IT Services has built an exciting Drupal based web platform for the University. We have kept our platform simple to allow people with little or no web content management experience to build beautiful websites that look fantastic on a range of devices including mobile phones, tablets, laptops and desktops.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Thurs 08:00 - 10:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
IT BoardEngagement and Dissemination Portfolio (TBC)
Service SponsorTahzib, Shirin
Service owner
Castle, Matthew
Service manager
Mason, Ruth

* except bank holidays and University closure days

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Charges are applicable for: academics, UAS, departments, colleges.

See list above for details of charges.