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IT Services - Service catalogue

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Public Wi-Fi (Sky - The Cloud)

The University Public Wi-Fi service offers a “free at the point of use” wireless networking service for general public use within subscribing premises of the University. Please note: staff and students of the University are expected to use the eduroam Wi-Fi service. eduroam is also available to visitors from other eduroam-enabled institutions as well as visitors provided provisioned with a University “remote access” account. OWL Visitor service remains available for registering bona fide visitors to the University.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
James, Alistair
Service manager
Saunders, Andy

* except bank holidays and University closure days

How do I...?

More information


Charges are applicable for: departments, colleges.

There is an annual connection charge for departments and colleges

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