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IT Services - Service catalogue

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Sharepoint on-premise

NOTE: The current on-premise SharePoint service is being moved to the Cloud from November 2020 and will become SharePoint Online, part of the Nexus365 suite of applications. See the link to the project site for further details. SharePoint on premise will continue to be available until 2023. SharePoint is a document repository and collaboration service focused on serving four distinct types of activities:

  • My Sites: Personal intranet sites to enable sharing of documents and other forms of collaboration.
  • Committees: to support typical committee workflows, including meeting scheduling and document sharing.
  • Research: to support collaborative research activities, including formal and informal collaboration.
  • Clubs and Societies: to supporting the internal management of student clubs and other approved University societies.
  • Devolved site provisioning and quota allocation to Site Collections to enable the efficient creation, management and deletion of sites within each of the core site collections.

This service is available to: • All users with a full Oxford card • Virtual card holders by request to the service desk • External users can have SharePoint only accounts created by designated site owners • Access to individual sites is controlled by the site owner See also SharePoint Online

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours09:00 - 17:00
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
pending appointment (EAG)
Service manager
Mackie, Chris

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the online help request form, email or by calling 01865 6 12345 (phones monitored 24/7)

Request training

Request Access

Permission must be given by the site owner. Please contact the site owner directly.

More information


Charges are applicable for: academics, UAS, departments, colleges, students, others.

Service free to use Variable charges applicable for data recovery. Please contact the service desk for more information.