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IT Services - Service catalogue

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Web Content Management Systems

Website content management platforms to host your public web sites. Our supported platform is Oxford Mosaic.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Thurs 08:00 - 10:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
IT BoardInfrastructure IT Board
Business ownerTahzib, Shirin
Service owner
Castle, Matthew
Service manager
Mason, Ruth

* except bank holidays and University closure days

How do I...?

I want to...

Request training

Training via web site

Make a service request

More information

Charges

Charges are applicable for: academics, UAS, departments, colleges.

See link for details of charges.