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IT Services - Service catalogue

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Software licensing

Discounted and site-licensed software packages for University units and members. Please note: If it is not listed in the table on 'How to Get Software' please consult your dept. or Central Purchasing.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
IT Support Staff Services (Software Licensing)
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardPortfolio Scrutiny Group
Service SponsorIreland, John
Service owner
Khimji, Riaz
Service manager
McDonough, Denise

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via email

More information


Free to Oxford users

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