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IT Services - Service catalogue

delivered by

IT Learning Centre

The IT Learning Centre delivers a broad range of classroom based and online courses for staff and students to enhance their digital skills. We also: - Manage the University’s access to the huge library of Lynda.com courses that are free to all at Oxford - Run workshops - Put on themed lunch-time talks - Deliver customised courses for departments - Work with the Bodleian Libraries to deliver iSkills and Research Skills events - Publish our teaching resources on-line for all to access and use - Help source specialist training providers - Hire out our fully-featured teaching rooms for University, national and international events - Advise on the design and use of small to medium teaching spaces and their technologies - Provide IT teaching opportunities for Postgraduates and University Staff

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
IT Learning Centre
01865 (2)83681
Support hours08:30 - 17:00
Out-of-hours supportNo
IT BoardEducation IT Board
Business ownerIreland, John
Service owner
Roissetter, Blaine
Service manager
Wenczek, Kathryn

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via email or by calling 01865 (2)83681

Request Access

Via the online course booking system (CoSy)

Make a service request

More information

Charges

Charges are applicable for: academics, UAS, departments, colleges, students, others.

We make a charge for many of our courses. Typically, courses cost £10 per hour, and postgraduates and undergraduates usually get a 50% discount. The cost will be clearly displayed during the booking process. You need to pay on-line in advance to secure your place. We accept most payment cards and purchase orders/internal transfers from departments.