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IT Services - Service catalogue

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IT Reviews

Consultancy to identify the current IT capability and provision within a unit, IT governance arrangements, business needs, and make recommendations for development.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Low
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours09:00 - 17:00, Mon - Fri*
Out-of-hours supportN/A
Portfolio CommitteeTechnology Portfolio
Service SponsorIreland, John
Service owner
Khimji, Riaz
Service manager
Khimji, Riaz

* except bank holidays and University closure days

How do I...?

Make a service request

More information

Charges

Charges are applicable for: departments, colleges.

See details above

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