Skip to main content

IT Services - Service catalogue

delivered by

IT Support Staff Services (ITS3)

A suite of specialist provisions for Oxford's IT Support Staff Services, enabling our diverse IT organisation to work as a cohesive and cooperative whole, supporting the ICT Forum, and providing cost-savings and efficiencies.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
IT Support Staff Services
Support hours09:00 - 17:00, Mon - Fri*
Out-of-hours supportN/A
Portfolio CommitteeTechnology Portfolio
Service SponsorIreland, John
Service owner
Khimji, Riaz
Service manager
Khimji, Riaz

* except bank holidays and University closure days

How do I...?

Request Access

Access ITS3 by joining the ITSS register (online form available).

Make a service request

More information

Charges

Free to Oxford users

Related Services

This service has no related services