IT Support Staff Services (ITS3)
A suite of specialist provisions for Oxford's ITSS, enabling our diverse IT organisation to work as a cohesive and cooperative whole, supporting the ICTF, and providing cost-savings and efficiencies.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
IT Support Staff Services
|Support hours||09:00 - 17:00, Mon - Fri*|
|IT Board||User Services & IT Excellence Board|
|Business owner||Ireland, John|
* except bank holidays and University closure days
This service has no related services