IT Support Staff Services (ITS3)
A suite of specialist provisions for Oxford's IT Support Staff Services, enabling our diverse IT organisation to work as a cohesive and cooperative whole, supporting the ICT Forum, and providing cost-savings and efficiencies.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
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The level of user activity at this point in the academic year.
Business activity level
|
Medium |
The regular period during which routine maintenance could take place.
Maintenance window
|
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
Support contact |
IT Support Staff Services
|
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Support hours | 09:00 - 17:00, Mon - Fri* |
Out-of-hours support | N/A |
Portfolio Committee | Technology Portfolio |
Service Sponsor | Ireland, John |
Service owner |
Khimji, Riaz
|
Service manager |
Khimji, Riaz
|
* except bank holidays and University closure days
How do I...?
Request Access
Access ITS3 by joining the ITSS register (online form available).
Make a service request
Related Services
This service has no related services