Skip to main content

IT Services - Service catalogue

delivered by

Private Cloud: Secondary Storage (Scality)

IT Services Cloud Services offer a competitive multi-petabyte object-based storage service to departments, academics, and colleges, dual-sited (Oxford, Slough), resilient (HA), using an abstraction layer providing a secure and scalable platform. This service is also available through the small research facility framework. Cost is per GiB month typical usage is in the 50+TiB range with some presentations exceeding 700 TiB this can be presented via CIFS, NFS or S3. This could also be a suitable target for backups (Such as Veeam).

We support backups but do not provide them. Advanced replication options (e.g. to/from public clouds or private stores) are available on request at additional cost.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Thurs 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
Rendell, Sam
Service manager
Camp, Phillip

* except bank holidays and University closure days

How do I...?

Raise a support call

Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)

Request training

On request, bespoke help/guidance available from Cloud Services

Request Access

Queries regarding uptake of the service and access - to be raised with Cloud Services

More information


Charges are applicable for: academics, UAS, departments, colleges, students.

See above for details. This service is also available through the small research facility framework - contact

Related Services

This service has no related services