Cloud: Virtual datacentres
Building upon the foundation provided by the USDC, Shared Infrastructure Services offer a private Infrastructure as a Service (IaaS) cloud to the University. This automated self-service virtual infrastructure is available to host services and applications for departments, colleges, divisions and researchers.
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
|---|---|
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The level of user activity at this point in the academic year.
Business activity level
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Unknown |
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The regular period during which routine maintenance could take place.
Maintenance window
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
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|---|---|
| Support hours | 09:00 - 17:00, Mon - Fri* |
| Out-of-hours support | No |
| IT Board | Infrastructure IT Board |
| Business owner | Fraser, Michael |
| Service owner |
Rendell, Sam
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| Service manager |
Camp, Phillip
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* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form, email or by calling 01865 6 12345 (phones monitored 24/7)
Request Access
New Customers information
More information
Charges
Charges are applicable for: UAS, departments, colleges.
See above
Related Services
This service has no related services