Cloud: Virtual datacentres
Building upon the foundation provided by the USDC, Shared Infrastructure Services offer a private Infrastructure as a Service (IaaS) cloud to the University. This automated self-service virtual infrastructure is available to host services and applications for departments, colleges, divisions and researchers.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
---|---|
The level of user activity at this point in the academic year.
Business activity level
|
Unknown |
The regular period during which routine maintenance could take place.
Maintenance window
|
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
Support contact |
Service Desk
01865 (6)12345
|
---|---|
Support hours | 09:00 - 17:00, Mon - Fri* |
Out-of-hours support | No |
IT Board | Infrastructure IT Board |
Business owner | Fraser, Michael |
Service owner |
Rendell, Sam
|
Service manager |
Camp, Phillip
|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form, email or by calling 01865 6 12345 (phones monitored 24/7)
Request Access
New Customers information
More information
Charges
Charges are applicable for: UAS, departments, colleges.
See above
Related Services
This service has no related services