Development and Alumni Relations (DARS)

A set of systems and processes to manage customer relationship data in support of the Development and Alumni Relations objectives across the University. DARS provides support for Development and Alumni Relations activities, including fundraising, marketing and communications, events, underpinned by a customer relationship database containing information on alumni and other supporters of the collegiate University.

What's this? The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed Lifecycle status	Live
What's this? The level of user activity at this point in the academic year. Business activity level	High
What's this? The regular period during which routine maintenance could take place. Maintenance window	Tues 07:00 - 09:00
What's this? Would making a change to the service today present too high a risk to the University? Restricted change period	No

Getting help

Support contact	DARS Support Centre 01865 (6)12300 dars@admin.ox.ac.uk
Support hours	09:00 - 17:00, Mon - Fri*
Out-of-hours support	No
Portfolio Committee	Engagement and Dissemination Portfolio
Service Sponsor	Elder, Liesl
Service owner	Lawton, Kate kate.lawton@devoff.ox.ac.uk
Service manager	Hobbs, Andrew andrew.hobbs@devoff.ox.ac.uk