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IT Services - Service catalogue

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Development and Alumni Relations (DARS)

A set of systems and processes to manage customer relationship data in support of the Development and Alumni Relations objectives across the University. DARS provides support for Development and Alumni Relations activities, including fundraising, marketing and communications, events, underpinned by a customer relationship database containing information on alumni and other supporters of the collegiate University.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
DARS Support Centre
01865 (6)12300
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
Portfolio CommitteeEngagement and Dissemination Portfolio
Service SponsorElder, Liesl
Service owner
Hobbs, Andrew
Service manager
Hobbs, Andrew

* except bank holidays and University closure days

More information

Charges

Charges are applicable for: UAS, departments, colleges, others.

Refer to the charging model above

Related Services

This service has no related services