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IT Services - Service catalogue

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eDocuments Service (DC Web)

Digital storage of student documents (including degree confirmation letters, transcripts & degree certificates). As a student or an alumnus you can: view, download, and print qualifications and student status documents; order printed copies of your degree certificates; share electronic documents with third parties by creating connections; and update your personal details by managing your profile. As a third party you can: ask to connect with students or alumni; receive connection requests from students or alumni; and (subject to applicable charges) view electronic documents they have shared with you in order to verify their degree status.

This is a cloud service provided by Advanced Secure Technology

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Degree Conferrals Office (DCO)
Support hours08:00 - 16:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeEducation Portfolio
Service SponsorHoyle, Jaqueline
Service owner
Aitken, Elaine
Service manager
Nicholas, John

* except bank holidays and University closure days

How do I...?

Raise a support call

Students as per the Support Contact. 3rd parties for verification service via email below

Request Access

Students will need their student number to register. If not known please email

More information

Charges

Charges are applicable for: students, others.

Charges apply to students, alumni and some 3rd parties. Refer to the FAQ page above