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IT Services - Service catalogue

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Event Publication (OxTalks)

Oxford Talks attempts to solve the problem inherent in a multi-divisional collegiate University: finding out what’s going on. It acts as a one-stop shop for all academic seminars, regardless of subject or degree of specialization.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
IT BoardInfrastructure IT Board
Business ownerPotts, Emma
Service owner
Castle, Matthew
Service manager
Mason, Ruth

* except bank holidays and University closure days

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