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IT Services - Service catalogue

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Media Database for PAD

The Public Affairs Directorate track enquiries using a Media Database supported by the Dynamics platform

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Public Affairs Directorate
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
IT BoardPortfolio Scrutiny Group
Business ownerRouse, Stephen
Service owner
Castle, Matthew
Service manager
Holmes, Ian

* except bank holidays and University closure days

How do I...?

Make a service request

More information


Free to Oxford users

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