PayGuard
PayGuard allows the University to accept telephone payments in a secure manner, using a dial-tone multifrequency technique to ensure that the staff member on the call is not aware of the customer’s card number, or that it is stored in any call recordings.
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
|---|---|
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The level of user activity at this point in the academic year.
Business activity level
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Unknown |
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The regular period during which routine maintenance could take place.
Maintenance window
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Fusion Telecom
03333 660 560
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|---|---|
| Support hours | 08:30 - 18:30, Mon - Fri* |
| Out-of-hours support | N/A |
| Portfolio Committee | Administration Portfolio (Finance) |
| Service Sponsor | Anderson, Nigel |
| Service owner |
Midwinter, Bridget
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| Service manager |
Midwinter, Bridget
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* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Incidents should be logged directly with Fusion Telecom:
Request Access
Please contact the Cashiers team directly:
More information
Charges
Charges are applicable for: UAS, departments, others.
Please contact the Cashiers team for pricing information - https://finance.admin.ox.ac.uk/cashiers