Quality Centre (MicroFocus ALM QC)
Test management & defect tracking tool in use during project and support testing phases.
Quality Centre is a test management tool used for control of test artefacts and providing traceability between requirements, tests, test results and defects.
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Medium |
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The regular period during which routine maintenance could take place.
Maintenance window
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Tues 08:00 - 10:00 |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
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|---|---|
| Support hours | 8:30 - 17:00 Mon- Fri* |
| Out-of-hours support | Calls reported outside these hours will be dealt with next working day |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Lister, Jennifer |
| Service owner |
Emm, Nigel
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| Service manager |
Coates, Graeme
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* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Request training
No formal training – training can be delivered by the Test Team on request.
Request Access
Testing Team
More information
Charges
Charges are applicable for: others.
Charges may apply. Contact the testing team in the first instance.