Resource Management Service (Clarity)
This service provides a project and portfolio management tool to facilitate resource management and portfolio management processes. The service is used by IT Services - Programme, Project and Resource Managers to manage and schedule resources, and by users to record time spent working on projects. Service is used by the Business Management Office and colleagues across the Programme and Project Delivery Group, as a single source of information for data analysis and management reporting.
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|---|---|
|
The level of user activity at this point in the academic year.
Business activity level
|
Medium |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
|
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
|
|---|---|
| Support hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours support | |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Lee, Stuart |
| Service owner |
Teasdale, Ian
|
| Service manager |
Jaques, Oliver
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Request training
Request Access
More information
Charges
Free to Oxford users
Limited Licenses are available - centrally funded by IT Services and apply on per user basis. Queries to be raised with the PMO team (pmo@it.ox.ac.uk)
Related Services
This service has no related services