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IT Services - Service catalogue

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Sage Management of Electronic Purchase Orders (OSBS Sicon WAP)

The Oxford Said Business School (OSBS) Sicon WAP is an add-on to Sage 200cloud which facilitates the management and processing of electronic purchase orders relating to activities which fall outside the chartable exemption for corporation tax This is externally hosted by Datel Advansys

OSBS WAP support team provide the first line support

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Financial Systems Support Centre
01865 (2)84800
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardFinance Systems Management Board
Business ownerHarris, Jolyon
Service owner
Gardiner, Katherine
Service manager
Moorhouse, Paul

* except bank holidays and University closure days

How do I...?

Raise a support call

First Line Support - OSBS Sicon WAP Support team; Escalation is via Financial Systems Support Centre

Request training

Please contact the OSBS Sicon WAP Support team

Request Access

Access is limited to OSBS. Please contact the OSBS Sicon WAP Support team

More information

Charges

Free to Oxford users

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