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IT Services - Service catalogue

delivered by

Research Administration Systems (X5, MARS, IRAMS)

See related services for details of: Internal Research Award Management System, Research Awards Dashboard, Research costing & pricing.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Thurs 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Business Systems Support Centre
01865 (2)80089
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportBy agreement only
IT BoardResearch IT Board
Service SponsorBoon, Lotte
Service owner
Ireland, John
Service manager
Bateman, Sam

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email or by calling 01865 (2)80089

Make a service request

More information


Free to Oxford users