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IT Services - Service catalogue

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Research Awards Dashboard (MARS)

An application for Departments to support research award management. MARS combines information drawn from R12, X5 and CoreHR in a new in-house built web application, with an easy-to-use visual user interface

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Business Systems Support Centre
01865 (2)80089
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
IT BoardResearch IT Board
Business ownerBoon, Lotte
Service owner
Ireland, John
Service manager
Newman, Sam

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Contact your departmental user manager, who can raise the incident

Request training

MARS is intuitive and user guidance is available within the application and on the help site

Request Access

via Form; approval by Head of Dept/Administration, Divisional Financial Controller or equivalent