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IT Services - Service catalogue

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Research Case Management (GoPro)

The GoPro service provides Research Services with a case and document management system. Documents and cases are easily searchable and readily available. The user interface allows easy viewing of case information, so Research Services staff are able to view key documents such as final versions of contracts and applications. Although GoPro is not available for academic and UAS departments, information is uploaded into BI which allows departments to access up-to-date information about grants and contracts.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Thurs 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Business Systems Support Centre
01865 (2)80089
Support hours08:30 - 17:00
Out-of-hours supportNo
Portfolio CommitteeResearch Portfolio
Service SponsorMurkin, Patricia
Service owner
Ireland, John
Service manager
Bateman, Sam

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email or by calling 01865 (2)80089

More information


Charges are applicable for: others.

Free for Research Services users.

Related Services

This service has no related services