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IT Services - Service catalogue

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Research File Service (RFS)

The Research File Service (RFS) is a University-approved central storage facility for active research data, available to internal research staff across all divisions and external guests. RFS is designed for live data storage and provides a reliable, resilient, secure, and scalable service, with the assurance that your research data is safely protected and accessible. University of Oxford research staff can request between 100GB and 20TB of data for their project free of charge.

RFS can be accessed via SMB (as a mapped drive) across the University network, or through VPN outside of the university. Currently RFS is suitable for the storage of public and internal data only.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Research Technology Support Service (RFS)
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeResearch Portfolio
Service SponsorFraser, Michael
Service owner
Wilson, Rowan
Service manager
Brown, Laurence

* except bank holidays and University closure days

How do I...?

Raise a support call

Please contact Research Technology Support Service via email

Request Access

Request storage or additional user access via Self Service

Make a service request

Related Services

This service has no related services