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IT Services - Service catalogue

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Survey advice

Advice for researchers and others on selecting the most appropriate survey tool for their needs. This includes both institutionally supported survey tools (e.g. Jisc Online Surveys, Microsoft Forms, WebLearn, and SharePoint) and third-party services. Guidance is also provided on other issues which need to be considered when running a survey – in particular, information security and data protection.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Research Support Centre
Support hours09:00 - 17:30, Mon - Fri*
Out-of-hours supportNo
IT BoardResearch IT Board
Business ownerFraser, Michael
Service owner
Jenkins, David
Service manager
Patrick, Meriel

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via email

Request training

We offer a termly lunchtime session which gives an overview of the tools available

Make a service request

More information


Charges are applicable for: academics, UAS, departments, colleges, students, others.

Initial consultation free, charges thereafter.

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