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IT Services - Service catalogue

delivered by

Network Asset Discovery Service

The Network Asset Discovery Service is:

  • Primarily a tool to enable to local IT Teams to monitor what devices are on their networks and to keep track of installed software and security patch levels on those devices.
  • Optionally, a tool to enable local IT Teams to distribute and apply security and other patches to their systems running its agent.
  • A tool to enable the InfoSec Team in the Assurance Directorate to check cyber posture and local patching compliance and to provide assurance internally and externally.
  • A tool to enable InfoSec to provide more targeted and timely vulnerability warnings to local IT Teams based on network asset data from around the collegiate University.

It is a cloud-hosted solution with client agents installed on participating devices.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
New
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
OXCERT
01865 (2)82222
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeTechnology Portfolio
Service SponsorBrett, Antony
Service owner
Mohammad, Kashif
Service manager
Berry, Adam

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Contact the service team

Request training

From InfoSec during onboarding and by request

Request Access

Contact the service team

More information

Charges

Free to Oxford users