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IT Services - Service catalogue

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MSD Information Governance Office

The Information Governance Office (IGO) provides operational support, liaise and work with departments, support regulatory and data request submissions, develop policies and procedures, provide training, support the management of risk, and build and maintain relationships with external bodies and agencies. The service has the following overall goals, to: * Embed the importance of information governance so that good information governance behaviours become habitual. * Ensure Departmental Administrators, and other staff, have the information and support that they need to achieve information governance objectives. * Enable research by eliminating undue (University-side) information governance barriers to winning grants and obtaining data. * Simplify, and consolidate where possible, the approach to and management of Information Governance Toolkits (IGTs) across the division. * Develop new, and share existing, information governance good practice across the division. * Establish and facilitate a community of information governance practitioners across the division.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Information Security
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportN/A
Portfolio CommitteeTechnology Portfolio
Service SponsorBrett, Antony
Service owner
Pinhorn, Michael
Service manager
Pinhorn, Michael

* except bank holidays and University closure days

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