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IT Services - Service catalogue

delivered by

Information security (InfoSec)

We provide the tools, guidance and support for divisions, departments and colleges to implement effective local arrangements and adequately manage information security risk. We also monitor networks and systems to prevent and respond to external attacks.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Information Security
Support hours09:00 - 17:00
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Business ownerAitken, Gillian
Service owner
Ingram, Graham
Service manager
Pinhorn, Michael

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via email

Request training

More information

Charges

Free to Oxford users

A review of charging is currently in progress