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IT Services - Service catalogue

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IT/AV consultation service

This central service offers consultancy, support and training and guidance in matters around IT/AV including advice and guidance on equipping lecture rooms and teaching spaces with IT/AV equipment.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
AV Support Team
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
Portfolio CommitteeAdministration Portfolio
Service SponsorIreland, John
Service owner
Robinson, Peter
Service manager
Logan-Fowler, Lewis

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the online Service Desk help request form or by email

Request training

No

Request Access

Via the below email

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