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IT Services - Service catalogue

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Virtual learning environment - legacy (WebLearn)

Legacy web-based virtual learning environment (VLE). Other than hosting the collection of past exam papers (OXAM), and collecting formally assessed essays, WebLearn is no longer used to support teaching and learning at Oxford. Legacy requests for support should be sent to: weblearn@it.ox.ac.uk

WebLearn is a free service offered to any member of the University.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
End of life: 30/07/2021
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 7:00 - 9:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00
Out-of-hours supportNo
IT BoardEducation IT Board
Business ownerShaikh, Saira
Service owner
Sharpe, Prof Rhona
Service manager
Marshall, Adam

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via email

Request training

No training available

Make a service request

More information

Charges

Free to Oxford users

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