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IT Services - Service catalogue

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Email and calendar

The central system for email at Oxford providing email, calendaring, contacts and task management. It is accessible directly on the web, via an email program or a mobile device.

All new University card-holders are automatically issued with an Oxford account which gives them access to Email and other services. You will receive account details and how to activate it as soon as we have processed your card form via your personal email address or from your college/department.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Medium
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours09:00 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
Spare, Jemima
Service manager
Mackie, Chris

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)

Request training

Request Access

Automatic once University card is created.

Make a service request