Mail Relay (oxmail)
The University's mail relay service is provided by a set of servers known collectively as oxmail.ox.ac.uk. </br> This system acts in one of two roles: <ol type="a"> <li> Mail Exchanger - a system responsible for receiving the mail; and</li> <li> Smarthost- a system that delivers mail on behalf of other mail servers.</li> </ol>
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
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The level of user activity at this point in the academic year.
Business activity level
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Medium |
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The regular period during which routine maintenance could take place.
Maintenance window
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Tues 07:00 - 09:00 |
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
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|---|---|
| Support hours | 8:30 - 17:00 Mon - Fri* |
| Out-of-hours support | Telephone Support is provided 24/7 |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service owner |
James, Alistair
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| Service manager |
Saunders, Andy
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* except bank holidays and University closure days