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IT Services - Service catalogue

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Mail Relay (oxmail)

The University's mail relay service is provided by a set of servers known collectively as oxmail.ox.ac.uk. This system acts in one of two roles: (a) Mail Exchanger - a system responsible for receiving the mail; and (b) Smarthost- a system that delivers mail on behalf of other mail servers.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon - Fri*
Out-of-hours supportTelephone Support is provided 24/7
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
James, Alistair
Service manager
Saunders, Andy

* except bank holidays and University closure days

How do I...?

Make a service request

More information

Charges

Free to Oxford users