Phoneman
Self service for all users to view their telephone details, and for telephone administrators to manage their telephone numbers
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
---|---|
The level of user activity at this point in the academic year.
Business activity level
|
Low |
The regular period during which routine maintenance could take place.
Maintenance window
|
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
Support contact |
Service Desk
01865 (6)12345
|
---|---|
Support hours | 08:30 - 17:00, Mon - Fri* |
Out-of-hours support | N/A |
Portfolio Committee | Technology Portfolio |
Service Sponsor | Fraser, Michael |
Service owner |
Spare, Jemima
|
Service manager |
Mackie, Chris
|
* except bank holidays and University closure days
How do I...?
I want to...
Raise a support call
Via the 'Report a Telephony Problem' Service Request or call 01865 6 12345 (phones monitored 24/7)