Planning and Productivity Tools (Planner, Forms, Online Office suite, Bookings, etc.)

A set of Office 365 cloud based applications that allow users to work collaboratively.

What's this? The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed Lifecycle status	Live
What's this? The level of user activity at this point in the academic year. Business activity level	Medium
What's this? The regular period during which routine maintenance could take place. Maintenance window
What's this? Would making a change to the service today present too high a risk to the University? Restricted change period	No

Getting help

Support contact	Service Desk 01865 (6)12345
Support hours	09:00 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio Committee	Technology Portfolio
Service Sponsor	Fraser, Michael
Service owner	Spare, Jemima jemima.spare@it.ox.ac.uk
Service manager	Mackie, Chris chris.mackie@it.ox.ac.uk