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IT Services - Service catalogue

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SharePoint Online (SPO)

SharePoint Online is the cloud-based version of SharePoint and part of the Nexus365 suite of applications. It is a web-based collaborative platform that can be used for storing and sharing content securely, as well as to create secure websites, such as intranets. It is accessed via a web browser securely through your SSO login.

SharePoint Online is designed to help you share and manage content, knowledge, and applications to make teamwork easier, to find information quickly and to collaborate seamlessly.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeTechnology Portfolio
Service SponsorFraser, Michael
Service owner
Spare, Jemima
Service manager
Mackie, Chris

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Contact your unit Site Network Administrator (SNA). See the Online Units and Entities List

Request Access

Units need to prepare then request a SPO presence via the onboarding process

Make a service request