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IT Services - Service catalogue

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Data Warehousing

The Data Warehousing service provides cross-University access to a single accurate and consistent source of data, bringing in data from historical systems and mitigating the risk involved in local ad hoc approaches. The data warehouse gathers data – normally overnight - from multiple operational systems. It then applies consistent, agreed logic to them and presents them in data structures that are easily consumed by reporting tools. The warehouse databases track changes and create the snapshots that enable both historical and predictive reporting. The data warehouse makes it easier to comply with legal requirements around data security and to analyse and report information It is currently used for selected student, research administration, libraries, HR and purchasing data. There is an ongoing programme to add further sets of data to this list.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Data Warehouse Reporting Team
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
IT BoardInfrastructure IT Board
Business ownerTahzib, Shirin
Service owner
Kilgour, Ewan
Service manager
Brotchie, Louise

* except bank holidays and University closure days

How do I...?

Raise a support call

Contact the Data Warehouse Reporting Team or the Service Desk 01865 (6)12345

More information

Charges

Free to Oxford users

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