Skip to main content

IT Services - Service catalogue

delivered by

Enterprise and Data Modelling (Metadata Management)

  • Metadata is data that defines and describes the characteristics of other data. (DAMA)
  • The Meta Data Management Service will focus on core administrative data and integrations managed by IT Services. It is a partial replacement for Casewise-Evolve.
  • The Service uses SharePoint for data, Visio for diagrams and will use Microsoft Purview to scan our on-Prem and Cloud solutions for data, data lineages, classifications and categorizations, as well as reporting what data already exists for reporting in our data warehouses.
  • It will work with Data Governance to link business definitions to application fields.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
New
What's this?
The level of user activity at this point in the academic year.
Business activity level
Low
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
Portfolio CommitteeTechnology Portfolio
Service SponsorTahzib, Shirin
Service owner
Kilgour, Ewan
Service manager
Lewis, Angela

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)

Request training

Please refer to the Service Manager for training

Request Access

All Staff with an SSO have read only access. To request edit access please email

Make a service request

More information

Charges

Charges are applicable for: others.

Read only access is free, for all other users contact the Service Manager