Connect Remote Desktop
Provides remote access to central facilities for CONNECT Desktop users (this is an optional extra)
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The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
|---|---|
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The level of user activity at this point in the academic year.
Business activity level
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Medium |
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The regular period during which routine maintenance could take place.
Maintenance window
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
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|---|---|
| Support hours | 8:30 - 17:00 Mon-Fri* |
| Out-of-hours support | Telephone Support is provided 24/7 |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service owner |
Abbasi, Sadiq
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| Service manager |
Abbasi, Sadiq
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* except bank holidays and University closure days
How do I...?
Raise a support call
Via OSM Self-Service / Service Desk:
Request Access
Via OSM Self-Service:
More information
Charges
Charges are applicable for: UAS.
There is a charge per user - see link above.