Managed Staff Desktops (CONNECT)
The Managed Staff Desktops for CONNECT service provides secure, managed Windows based PCs and Laptops primarily for UAS and GLAM. In addition to managed PCs the service provides file and print services as well as a remote working solution known as the Staff Remote Desktop Service.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
|Support hours||08:30 - 17:00, Mon - Fri*|
|IT Board||Portfolio Scrutiny Group|
|Service Sponsor||Ireland, John|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Make a service request
Charges are applicable for: UAS.
See link above for details on charges.