Managed Desktops & Devices
A collection of services for managing desktops, laptops and other endpoint devices. This service group includes several services providing staff and student computing, including Staff Managed Desktop (CONNECT) and Orchard. These can be accessed using the Related Information links in this service entry.
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
The level of user activity at this point in the academic year.
Business activity level
The regular period during which routine maintenance could take place.
Would making a change to the service today present too high a risk to the University?
Restricted change period
|Support hours||08:30 - 17:00, Mon - Fri*|
|IT Board||Portfolio Scrutiny Group|
|Service Sponsor||Ireland, John|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
Make a service request
Charges are applicable for: UAS, departments, colleges.
This service includes some elements that may be chargeable for some clients.