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IT Services - Service catalogue

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Exam Suite PCs

Provision of PCs for Examination Alternative Arrangements within the Exam Schools

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
IT BoardPortfolio Scrutiny Group
Business ownerKirk, Matthew
Service owner
Ireland, John
Service manager
Howe, Margaret

* except bank holidays and University closure days

How do I...?

Raise a support call

Users of this service should contact the Exam Schools staff in the first instance

More information


Free to Oxford users

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