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IT Services - Service catalogue

delivered by

Digital Innovation Consultancy

Advice and support on all aspects of digital innovation including the Oxford Ideas platform.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours support
IT Board
Business ownerLee, Stuart
Service owner
Millan, Nandy
Service manager
Millan, Nandy

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

By email

More information


Free to Oxford users

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