Domain Name System (DNS)

The Domain Name System provides the name to address mapping function for the Internet. It exists as a distributed database across the Internet maintained by a process of delegated authority. The Oxford name servers are authorised to store and supply naming information about computers in the ox.ac.uk domain. IT Services manages the Oxford name servers, but authorises local network administrators to perform updates to their particular subnetworks (using online facilities provided by IT Services).

What's this? The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed Lifecycle status	Live
What's this? The level of user activity at this point in the academic year. Business activity level	Unknown
What's this? The regular period during which routine maintenance could take place. Maintenance window	Tues 07:00 - 09:00
What's this? Would making a change to the service today present too high a risk to the University? Restricted change period	No

Getting help

Support contact	Service Desk 01865 (6)12345
Support hours	8:30 - 17:00 Mon-Fri*
Out-of-hours support	Telephone Support is provided 24/7
Portfolio Committee	Technology Portfolio
Service Sponsor	Fraser, Michael
Service owner	James, Alistair alistair.james@it.ox.ac.uk
Service manager	Saunders, Andy andy.saunders@it.ox.ac.uk