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IT Services - Service catalogue

delivered by

Central networks (Odin)

The Odin Network Service provides interconnections between department / college networks and the Internet. The Odin Service has been designed to deliver high bandwidth and resilience. The Service is available at up to 2/10/40Gbps speeds, with an option for extra resilience, depending on the department or college requirements.

Provides interconnections between department / college and internal and external services.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Critical
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Network Operations
Support hours09:00 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
Glogowski, Henryk
Service manager
Alistair James & Andy Saunders

* except bank holidays and University closure days

How do I...?

Raise a support call

Via email

Request Access

Via email

More information

Charges

Charges are applicable for: departments, colleges.

See above