Firewall management service
The managed firewall service offers a procure, install and manage service for your local building firewall. We support a specific range of firewalls.
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
|
Live |
|---|---|
|
The level of user activity at this point in the academic year.
Business activity level
|
Medium |
|
The regular period during which routine maintenance could take place.
Maintenance window
|
Tues 07:00 - 09:00 |
|
Would making a change to the service today present too high a risk to the University?
Restricted change period
|
No |
Getting help
| Support contact |
Data Centre and Network Operations
|
|---|---|
| Support hours | 08:30 - 17:00 Monday - Friday* |
| Out-of-hours support | No |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service owner |
James, Alistair
|
| Service manager |
Jones, Robert
|
* except bank holidays and University closure days
How do I...?
Raise a support call
Via the online help request form or by calling 01865 6 12345 (phones monitored 24/7)
More information
Charges
Charges are applicable for: UAS, departments, colleges, others.
See Details of charges above