Facilities Management
Facilities Management services for which IT Services provides part or all of the IT. See individual related services below for details.
|
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
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Live |
|---|---|
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The level of user activity at this point in the academic year.
Business activity level
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Unknown |
|
The regular period during which routine maintenance could take place.
Maintenance window
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|
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Would making a change to the service today present too high a risk to the University?
Restricted change period
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No |
Getting help
| Support contact |
Service Desk
01865 (6)12345
|
|---|---|
| Support hours | 08:30 - 17:00, Mon - Fri* |
| Out-of-hours support | Telephone Support is provided 24/7 |
| Portfolio Committee | Technology Portfolio |
| Service Sponsor | Fraser, Michael |
| Service owner |
Castle, Matthew
|
| Service manager |
Mason, Ruth
|
* except bank holidays and University closure days
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