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IT Services - Service catalogue

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Security Services Command and Control (SSCC)

Allows Security Services to manage events and extract timeous information to support their efforts in maintaining security across Oxford University.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
High
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
Portfolio CommitteeAdministration Portfolio
Service SponsorMoss, Darrell
Service owner
Castle, Matthew
Service manager
Mason, Ruth

* except bank holidays and University closure days

How do I...?

Request training

Internal training available for Security Services staff

Request Access

Security Services manage access

Make a service request

More information

Charges

Charges are applicable for: others.

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