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IT Services - Service catalogue

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Dynamic Host Configuration Protocol (DHCP)

The purpose of the Dynamic Host Configuration Protocol (DHCP) service is that when a computer is attached to a particular network, it may enquire particular details of its environment, and be supplied with a temporary Internet Protocol (IP) address from a special pool. This meets two needs: as portable computers roam between different networks their IP addresses need to change accordingly, preferably without the need for user intervention; as the number of hosts connected to the Internet continues to grow, there is developing a shortage of available IP addresses. A web interface is provided for departmental and college Information Technology Officers to register the Media Access Control addresses of computers within their unit that wish to allow to use the service.

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
Live
What's this?
The level of user activity at this point in the academic year.
Business activity level
Unknown
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
Tues 07:00 - 09:00
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period
No

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours8:30 - 17:00 Mon- Fri*
Out-of-hours supportTelephone Support is provided 24/7
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
Glogowski, Henryk
Service manager
Saunders, Andy

* except bank holidays and University closure days

How do I...?

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