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IT Services - Service catalogue

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Web Hosting

IT Services offers a number of different web hosting and publishing services. Below is some guidance on how to choose the one appropriate for your needs:

  • Do you have content that you want to publish quickly and easily on a website?
  • Do you want to build a website with a tool that doesn’t require any specific technical software development skills? Contact the Oxford Mosaic web content management platform
  • Do you need somewhere to securely share documents?
  • Do you want to publish content to a limited set of team members? Contact the SharePoint – Nexus service
  • Do you need to host a 3rd party software platform such as WordPress or Joomla?
  • Do you need to host a custom web application that you have developed yourself? Contact this Application and Web Hosting service

What's this?
The stage in the service lifecycle at which the service currently resides. Lifecycle = planned, new, live, notice, closed
Lifecycle status
What's this?
The level of user activity at this point in the academic year.
Business activity level
What's this?
The regular period during which routine maintenance could take place.
Maintenance window
What's this?
Would making a change to the service today present too high a risk to the University?
Restricted change period

Getting help

Support contact
Service Desk
01865 (6)12345
Support hours08:30 - 17:00, Mon - Fri*
Out-of-hours supportNo
IT BoardInfrastructure IT Board
Business ownerFraser, Michael
Service owner
Rendell, Sam
Service manager
Howe, Michael

* except bank holidays and University closure days

How do I...?

I want to...

Raise a support call

Via the online help request form, email or by calling 01865 6 12345 (phones monitored 24/7)

Make a service request

More information


Charges are applicable for: UAS, departments, colleges.

See list of charges above